Office Kaizen, 24. Apr 2012, Putra Heights, Sbg Jaya
Objectives
To achieve best in class in quality, productivity and speed through the following:
- Create a good foundation through self organization
- Improve through cooperation
- Savings through process improvement
- lock-in gains by team optimization
- empower people for flexible working teams
Description
- Introduction and fundamental of KAIZEN
- 6 Levels for increasing efficiency in the office and service areas
- Practical examples and benefits
- How is waste awareness driven?
- Types of waste and time loss
- Introduction strategy, planning and roadmap
- Tasks of the KAIZEN process manager
- Importance success factors for KAIZEN in the office
Who should attend
This course is targeted at office managers, administrators, executives and officers who are delivering services in their respective office areas.